Refunds Policy

1. Return Criteria:

Our collection boasts genuine antique, vintage, modern, and contemporary pieces, with unparalleled aesthetical and historical values. Due to their exceptional nature, uniqueness and rarity, we do not accept returns. 

2. Complimentary Delivery Conditions:

Elevating your experience, we offer free delivery for purchases exceeding AED 2,000 in Emirates of Dubai and Sharjah, and the city of Abu Dhabi. For other Emirates and remote areas of Abu Dhabi, such as Al Ain, enjoy complimentary delivery on orders above AED 10,000. Should your purchase fall below this value, a modest delivery charge of AED 500 applies.

Delivery Time frame for the UAE is up to 3-5 Working days.

In the event that the client opts for self-pickup, please be advised that once the item has left the showroom premises, Cabinet of Curiosity assumes no responsibility for any mishandling, damage, or loss incurred during the transportation of the product.
For international deliveries, our team will provide shipping & Insurance fees according to the Orders size,weight and destination. 

3. Expert Assembly Services:

With a white glove delivery service, we offer an effortless assembly on the spot. While we don't provide installations for delicate items like chandeliers or artworks, our team will be delighted to assemble furniture pieces at your request.

4. Seamless Delivery:

We go the extra mile to ensure your satisfaction. Deliveries to upper levels in villas are seamlessly accommodated, provided the staircase allows unrestricted movements. 

For Apartments, Delivery will be carried out via Service Elevators & shall not be carried out via Staircases. Prior Confirming the Deliveries Clients are advised to ensure the measurements of access points of their home, such as doors, lifts or service elevators.

5. Effortless Order Cancellation:

Your satisfaction is paramount. You can cancel your order until the moment we deliver it. Simply inform our team in writing of your cancellation decision, and rest assured, your payment will be promptly reimbursed. Please note, once delivered or in the absence of our team, the items are considered sold and non-refundable.

For the international orders, Clients reserve the right to cancel or modify the order within 24 hours. Therefore, Delivery Time Frame will start after the Final Confirmation of Order. 

Feel free to reach out if you have any queries or require further clarification. Your satisfaction is our top priority at Cabinet of Curiosity.

6. Authenticity and Care in Restoration:

We take pride in the authenticity of our products. Some items may undergo slight restoration to preserve their original identity. This careful approach ensures that our products maintain their unique character, in best condition as possible. However, some minor defects and scratches may be visible due to natural antique aging and use. Feel free to reach out if you have any queries or require further clarification. Your satisfaction is our top priority at Cabinet of Curiosity.

7. Storage Policy:

In case you cannot accommodate delivery of the purchased item(s) at the moment, it will be our pleasure to offer you our temporarly storage solutions. You can Enjoy complimentary storage for the initial month; a nominal 5% storage charge is applicable on the total invoice value thereafter for up to 3 months. 

Cabinet of Curiosity will not bear responsibility for any loss or damage of products that have been in its posession for over 3 months. No exchange & Refund will Apply in such Cases.